Legal
Refund Policy
How studio fees, production days, and media spend are treated if work is cancelled.
Last updated 12 September 2026
Strategy calls
Discovery and strategy calls are free. There is nothing to refund.
Studio fees
Fees for production days, editing, and retainers already delivered are not refundable. If we have not started a prepaid future month, we will discuss a pause or credit in writing.
Media spend
Budget spent on Meta (or any ad platform) is paid to that platform. It cannot be refunded by Growth Maker.
Cancellations
Production days cancelled with less than 48 hours’ notice may be charged in full if crew and studio were held. Earlier notice will be rescheduled where we can.
How to ask
Write to info@growthmaker.in or WhatsApp with the invoice date and reason. We respond within five working days.
Questions: info@growthmaker.in · WhatsApp +91 85114 52042
Surat, Gujarat
